Thai Vong

AI Strategy and Governance: Established an enterprise operating model, scaling adoption across core functions, including AI-driven commerce automation with an 87% efficiency gain.

Data Modernization and Trusted Analytics: Defined the target-state architecture for data, cloud, and Microsoft Fabric modernization, creating a governed foundation for trusted reporting, AI enablement, and enterprise scale.

Enterprise Platforms and Integration: Led ERP, EAM, CRM, EDI, cloud, and ecommerce-to-ERP modernization, enabling $300M+ in incremental managed spending.

Scaling Secure M&A Integration Through Cybersecurity: Built a resilient cybersecurity foundation for faster acquisition growth.

Agile IT Delivery Transformation: Introduced an Agile operating model with business-led product ownership, improving average delivery throughput 160%, reducing defects 65%, and accelerating M&A integration timelines 30%.

CIO.com: Executive Contributor

Forbes: Technology Council Contributor

The CIO Lens on AI Adoption: Published on the ACR company website blog as “ACR Leadership Lens: An Information Technology (IT) Perspective”

Global CIO of the Year, Philly ORBIE Awards (2025):

2026 National ORBIE Finalist - recognized among leading technology executives across North America

Titan 100 Honoree - recognized among the top 100 C-level executives in the region (2025)

MACH Impact Award for Agentic Achievement (2026) - Executive Sponsor for the globally recognized initiative deploying agentic AI in B2B order processing, moving AI from concept into real-time business execution and delivering measurable enterprise impact.

PhillyCIO, Advisory Board Member

CIO Advisory Board (Greater Delaware Valley), Member

Technology Magazine: Enterprise Technology Leadership

Drexel University: Executive Alumni Interview

Forrester Research: Executive Interview — Future of B2B digital commerce and AI